Frequently Asked Questions

How long does it take to ship my order?

After receiving order we inform the warehouse employee to ship, Order processing takes 2-3 business day before shipment. Once your item is dispatched, the estimated delivery time is: 5 to 8 days

Where do you ship?

We currently ship in the United-States

For shipping outside of United-States. please reach out to our support through our helpdesk.

Email: help@thetranquiladventure.com

How to Get Order Tracking Link?

You Will Receive a Shipment Confirmation Email Once Your Order Has Shipped Containing Your Tracking Number(s). the Tracking Number Will Be Active Within 24 Hours.

Do you accept returns?

We Provide 14 days Easy Return After Delivery.

  • Return Eligibility: Items must be in the same condition as received (unworn/unused, with tags, and in original packaging) along with the receipt or proof of purchase.
  • Initiating a Return: Contact us at help@thetranquiladventure.com to start the return process.

Is There Any Shipping Charges?

No, We Don't Charge Any Amount for Shipping. We Give Free Shipping to All of You